Technology Services Firm Enables Cross-Org Access Post-Merger with Okta Org2Org
A brief overview of the case study
Challenge
- Merging identity systems with different username formats
- Supporting multiple identifiers (email, ID, legacy username)
- Maintaining business continuity during M&A
Solution
- Okta Org2Org integration with SAML/OIDC connections
- Routing rules and profile mapping for attribute consistency
- Multi-identifier login support for user convenience
Result
- Seamless cross-org authentication without access disruption
- Unified identity model and improved user flexibility
- Reduced helpdesk interventions and operational overhead
Technology
- Okta Identity Cloud (Org2Org, SAML, OIDC, SCIM)