Luxury Hospitality Brand Delivers Unified Access Experience with Auth0
A brief overview of the case study
Challenge
- Legacy system lacked scalability and SSO
- Fragmented user data and manual provisioning
- Need for MFA and secure branded experiences
Solution
- Centralized identity in Auth0 CIC
- Bulk/API-based user migration with password retention
- SAML-based SSO across MySLH and Hilton Finance Portal
Result
- Unified login experience with no forced password resets
- Automated lifecycle management and enhanced security
- Future-ready architecture supporting scalable integrations
Technology
- Auth0 CIC, PingFederate, SailPoint
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