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Luxury Hospitality Brand Delivers Unified Access Experience with Auth0

A brief overview of the case study

Challenge
  • Legacy system lacked scalability and SSO 
  • Fragmented user data and manual provisioning 
  • Need for MFA and secure branded experiences 
Solution
  • Centralized identity in Auth0 CIC 
  • Bulk/API-based user migration with password retention 
  • SAML-based SSO across MySLH and Hilton Finance Portal 
Result
  • Unified login experience with no forced password resets 
  • Automated lifecycle management and enhanced security 
  • Future-ready architecture supporting scalable integrations 
Technology
  • Auth0 CIC, PingFederate, SailPoint 
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