EdTech Provider Enhances Course Access with Scalable Identity Platform
A brief overview of the case study
Challenge
- No structured registration process on legacy platform
- High user drop-off during sign-up
- Need for secure authentication and role-based access control
- Large-scale user migration with password retention
Solution
- Okta Identity Cloud integration with SquareSpace
- Progressive registration flow with dynamic data capture
- Role-based access control (RBAC) and session management
- Secure migration of 150K user identities with hashed passwords
Result
- Improved signup rates and user experience
- Frictionless login and personalized course access
- Scalable identity framework supporting future growth
Technology
- Okta Identity Cloud
- SquareSpace
- Okta APIs & Custom Scripts